Center of Excellence
The following modules are available for one and two day conferences
Four Seasons began offering consulting services in the fall of 2009 in response to requests from numerous hospices and palliative care organizations. One- and two-day workshops are available on a monthly basis, as well as physician, nurse practitioner, and physician assistants mentoring.
Our commitment to excellence and quality care , as listed in the achievements below position us to help and guide other programs both regionally and nationally. A sample of our workshops are listed below:
Workshops
A Culture of Excellence — Part 1 (60 min)
- Role of CEO
- Values in Practice Leadership Framework
- Mission and values
- 7 Dimensions of an Organization
- Importance of setting organizational goals
- Goal setting toolkit
A Culture of Excellence — Part 2 (60 min)
- Concept of a model
- Implementing a leadership system
- Values in Practice teams
- Advanced goal setting
Role of CMO/Medical Director (75 min)
- Role as a member of senior leadership team
- Medical oversight of hospice program
- Enhancing relationships with community physicians
- Medication cost containment
- Oversight/mentoring of hospice physicians
Increasing Your Census (60 min)
- Developing a plan and strategy
- Engaging employees through task forces
- Analyzing data elements
Quality Framework (45 min)
- Successful QAPI framework
- Key measures and strategies
- Decision tool
Palliative Care Leadership (60 min)
- Establishing a palliative care department
- Hospital relationships – focal points
- Model using nurse practitioners and physician assistants
- Financing and sustaining a program
- Lessons learned
General Inpatient Care (60 min)
- Managing an inpatient unit
- Safety and security measures
- 24/7 staffing
- Importance of support services
- Inpatient pearls
ADR’s — How to Hit a Home Run (60 min)
- Importance of preparation
- Best documentation practices
- Crafting a clinical summary letter
- ADR response timing and documentation
- Tips and tools
Developing Best Practices in Billing & Coding (60 min)
- Audit triggers
- Differences between palliative and hospice billing
- Coding pearls
- Educating providers
- Billing and coding templates
- Outside consulting services
Prognostication and LCDs (60 min)
- Understanding prognostic indicators
- Audit triggers
- Understanding the four common pathways to death
- Identifying common denominators to decline
- Improving prognostication skills by disease categories
Leadership Panel (60 min)
- Question and answer session with Senior Leadership Team
Four Seasons
- 2009 Circle of Life Award Recipient
- Member of National Hospice Workgroup
- Hospice Death Service Ratio > 60%
- Established 19-bed inpatient facility
- ADR Pass Rate of 97%
- Established Leadership Development Institute
- Nationally Recognized Palliative Care Program
- Internationally Recognized Clinical Research Program
Services Available
- One- and two-day workshops available with fixed cost (unlimited participants).
- Physician and mid-level mentoring also available tailored to meet your needs.
For more information contact:
Jeanne Cassidy,
Administrative Assistant for
Center of Excellence at
828.233.0345 or email.
