Frequently Asked Questions

Do you know someone who may need a referral to Four Seasons? The first step is a phone call to (828) 233-0387. On the other end of the line you’ll find the exact right answers and resources you need.

How do you know it’s the right time to call? As a friend, family member or other caregiver, you may call because help is needed for someone you love. Once you make that call, Four Seasons will initiate the necessary conversations with other family members, the prospective patient, and the physicians in order to get services started. Five Common Ways to Know When it's Time to Ask for Care Assistance

Through its hospice and palliative care services, Four Seasons provides high quality care to the patient - and support to his or her family - in the face of serious illness and through the last phases of a person’s life. To meet the individual needs of each patient and family, we utilize a patient “team” approach and partner with other health care entities to meet each need as it arises.

 What kind of treatment can I expect at Four Seasons?

At Four Seasons, each person receives holistic, patient-centered care with a personal approach which addresses the body within the context of mind and spirit, family and community. Each physician, nurse, social worker, spiritual care professional, certified nursing assistant, and volunteer provides each person and his or her family with the highest level of attentive support and service.

You set the goals for your care. Then, your team of practitioners meets those goals with our award-winning standards of service. Of course, you can maintain the relationship you have established with your current physician, who becomes part of your team. Your trusted physician has the option to recommend home visits, collaborate on recommended changes to your care plan, and more. Plus, we care for patients where they are most comfortable: through community services, in private homes, nursing homes, assisted living facilities, or hospitals.

Since 1979, Four Seasons remains a national leader in patient and family care satisfaction, its top-tier rankings making it one of the premier hospice and palliative care providers in the United States today. Our staff and physicians contribute significantly to the national hospice and palliative care movement, presenting their research and findings at medical conferences, and receiving awards and recognitions for their work.

What types of illness does Four Seasons treat through its palliative and hospice care services?

Our patients may be of any age, and may struggle with illnesses such as emphysema, renal failure, liver disease, heart disease, dementia, or cancer, among others. Our highly skilled and experienced health professionals will help you understand what to expect throughout the different stages of illness.

If you have specific questions related to a prognosis or illness, and you’re considering our care options, please call us at (828) 233-0387.

How long do hospice patients generally live?

A patient may be admitted to hospice once a doctor has determined they have six months or less to live. However, each person and illness is unique. Hospice, with its high quality of care, often extends the life of the patient beyond expectations. Current medical studies show that patients who receive hospice care tend to live longer than those who do not.

What about payment?

As a community based non-profit organization, Four Seasons provides its quality hospice and palliative care to all patients in need of services, regardless of their payment source. These may include, but are not limited to:

  • Medicare                                           
  • Medicaid
  • Private Insurance
  • Community Contributions

Call us, and we can help you find the help you need. (828) 233-0387