The Four Seasons Difference
The Four Seasons Difference is what sets us apart from the rest.
It’s what makes the work we do unique and the care we provide the best.
It is the Secret Sauce of our service standards. It is behind everything we do at Four Seasons. When delivered consistently, our Mission, Vision and Values are accomplished.
2017 was a year for focusing on what truly is most important to the communities we serve.
An integral part of what we do at Four Seasons is reflected in how we provide trusted care to over 1000 patients at day. Excellent co-created care requires layers of team work and consistent collaboration.
The Four Seasons Difference is broken down into five parts.
The first is:
24 Hour Service (Accessibility): We are Always on and here to help.
The second is:
Always Optimal Holistic Care: We are committed to advanced collaborative care models and provide evidence based innovative care for body, mind and spirit.
The third is:
Always Know What to Expect: We provide education and resources so that our patients and families experience ease in navigating through a serious illness. We have confidence in the competence of our staff and volunteers to assist you on your journey.
The fourth is:
Always Cutting-Edge Care: We are leaders in innovation and elevate the standard of care in the communities we serve.
The fifth is:
Superior Service Always: We are in every setting, for every patient, every family, every time.
The Mission, Vision and Values of Four Seasons all must intertwine to result in what makes the Four Seasons Difference. Our Mission is simple; to Co-Create the Care Experience with our patients and their families. Our Vision is to Innovate Healthcare, influence Humanity and to impact lives. The last “piece to our puzzle” that brings this all together is our values. In order for the Four Seasons difference to be successful all three of these; our mission, vision and values must be incorporated into our daily work.
Our Values at Four Seasons are:
COMPASSION : We are a Companion for the Journey
BALANCE : Co-Creating Meaningful, Daily Accomplishment and Joy, at Work, with Family, Friends and Myself
RESPECT : Each Person is Honored
INTEGRITY : Be Trustworthy in All Things
TEAMWORK : Together Everyone Achieves More
EXCELLENCE : We Dream More (than others think is practical) and Expect More (than others think is possible)
RESILIENCE : We Recover and Thrive from any Challenge or Change