Notice Regarding Nondiscrimination & Accessibility for Individuals
Four Seasons complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Four Seasons does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Four Seasons provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Four Seasons provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact a member of Your Care Team or:
Melody King, Compliance Manager
Phone: 828-692-6178
TTY/TDD: 1-919-874-2212
If you believe that Four Seasons has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance. You can file a grievance in person or by mail, fax, or email with:
Melody King, Compliance Manager
571 S. Allen Road
Flat Rock, NC 28731
Phone: 828-692-6178
Email: mking@fourseasonscfl.org or mburkesinclair@fourseasonscfl.org
You can also file a civil rights complaint with:
U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
- ATENCIÓN: si habla español, tiene a su disposición serv icios gratuitos de asistencia lingüística. Llame al 1-828-692-6178
- 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-828-692-6178
- CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1- 828-692-6178
- 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-828- 692-6178
- ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-828-692-6178
- ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم1 6178-692-828-
- LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-828-692-6178
- ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-828-692-6178
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- સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-828-692-6178
- ប្រយ័ត្ន៖ បរើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, បសវាជំនួយខ្ននកភាសា បោយមិនគិត្ឈ្នួល គឺអាចមានសំរារ់រំបរើអ្នក។ ចូរ ទូរស័ព្ទ 1-828-692-6178
- ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-828-692-6178
- ध्यान दें: यदद आप ह िंदी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-828-692-6178
- ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-828-692-6178
- 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-828-692-6178 まで、お電話にてご連絡ください。